FieldSpan is an AI‑native operating layer for manufacturers of solar, storage, HVAC, and EV‑charging systems that consolidates all installer data—including sales history, certifications, warranty claims, training progress, and messaging logs—into a single context.
Funding
Funding not disclosed
Founders
Product
Problem
Manufacturers of solar, storage, HVAC, and EV charging systems rely on large networks of third‑party installers for the majority of their sales, yet they lack tools to manage those relationships effectively. Existing CRMs and PRMs are designed for direct sales or software resellers and cannot capture the fragmented, multilingual communications that occur via WhatsApp, SMS, and phone calls. As a result, many certified installers become dormant, and manufacturers have little visibility into installer performance, training impact, or co‑marketing ROI.
Solution
FieldSpan provides an AI‑native operating layer that aggregates all installer data—sales history, certifications, warranty claims, training progress, and communication logs—into a unified context. AI agents use this context to automatically re‑engage dormant installers through the channels they already use, delivering personalized messages in the installer’s language at optimal times. The platform surfaces actionable insights about why installers switch brands, which training drives sales, and which co‑marketing spend generates pipeline, enabling data‑driven channel decisions. By replacing disparate CRM, PRM, and LMS tools with integrated modules, FieldSpan reduces manual effort for channel managers and improves the scalability of installer relationship management.
Target Audience
FieldSpan is aimed at channel managers and marketing teams within solar, energy storage, HVAC, and EV‑charging manufacturers who oversee large networks of third‑party installers.
Features
- Centralized data hub that consolidates sales, certification, warranty, training, and all WhatsApp/SMS/voice interactions per installer
- AI agents that autonomously contact dormant installers via their preferred messaging platform, using personalized, language‑aware outreach
- Real‑time analytics linking installer activities to revenue outcomes, training effectiveness, and co‑marketing spend
- Dashboard for channel managers to monitor installer health, performance metrics, and growth opportunities at scale
- Integration layer that replaces legacy CRM/PRM systems, eliminating duplicate data entry and spreadsheet‑based tracking