FieldPulse is a field service management application that integrates scheduling, dispatch, and customer relationship management into a single platform, accessible on iOS, Android, and web. It enables mobile service businesses to streamline operations, improve technician efficiency, and enhance customer interactions, resulting in measurable increases in sales and productivity.
Funding
$29.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many field service businesses struggle with fragmented workflows due to using multiple, disconnected tools for scheduling, dispatching, customer relationship management, and invoicing. This leads to inefficiencies, communication breakdowns, and lost revenue opportunities.
Solution
FieldPulse offers an all-in-one field service management (FSM) platform that integrates scheduling, dispatch, CRM, estimating, invoicing, and payment processing into a single, unified system. By centralizing these core functions, FieldPulse eliminates the need for multiple applications, streamlines communication between office staff and field technicians, and provides a comprehensive view of the entire customer lifecycle. The platform's mobile-first design ensures that technicians have access to the information they need in the field, while automated workflows and reporting tools help businesses optimize operations and improve profitability.
Target Audience
FieldPulse is designed for small to medium-sized field service businesses across various industries, including HVAC, plumbing, electrical, landscaping, and cleaning services.
Features
- Scheduling and dispatch module with drag-and-drop functionality, real-time technician tracking, and automated notifications
- Integrated CRM to manage customer data, track interactions, and personalize service
- Mobile app for iOS and Android devices, enabling technicians to access job details, update status, and collect signatures in the field
- Estimating tool to generate professional proposals and quotes on-site
- Invoicing and payment processing features to streamline billing and get paid faster
- Customizable reports and dashboards to track key performance indicators (KPIs) and identify areas for improvement
- Digital forms to collect customer information and signatures electronically
- Pricebook functionality to easily manage and update service offerings