Fieldproxy AI
Fieldproxy AI provides field service management software that configures itself around each company's unique workflows within a day, rather than forcing teams to adapt to generic templates. Users can describe workflow changes in plain English—such as adding a required photo step or creating an emergency queue—and the system updates live across all devices in about 40 seconds without a rebuild. The platform includes AI agents for scheduling, dispatching, and invoicing, and is deployed at scale, including Qube Cinemas' 300-person service team managing approximately 4,000 screens.
- Artificial Intelligence
- AI Agents
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Off-the-shelf field service software forces every business into the same screens and workflows, because building custom systems around each company's unique processes has traditionally been slow and expensive. Teams must adapt their operations to generic templates, leading to inefficiencies, manual workarounds, and a mismatch between the software and how they actually run their business.
Solution
Fieldproxy AI configures field service software around each company's unique workflows within a day, instead of forcing teams to adapt to off-the-shelf systems. By observing how a team works, it generates a customized system for managing field engineers, tickets, assets, dispatching, scheduling, mobile job execution, and project management. Users can describe changes in plain English—such as adding a required photo step or creating an emergency queue—and the system updates live across all devices in about 40 seconds without a rebuild. The platform includes AI agents that assist with scheduling, dispatching, and billing, while supporting offline mobile operation, GPS tracking, route optimization, and customer notifications. Fieldproxy AI is deployed at scale, including Qube Cinemas' 300-person service team managing digital cinema technology across approximately 4,000 screens and 7,000 installations.
Target Audience
Primary customers are field service organizations across HVAC, plumbing, electrical, roofing, facilities management, and media technology, ranging from mid-sized contractors to enterprise teams with hundreds of engineers. The platform also serves equipment manufacturers, industrial plants, and energy infrastructure providers with complex multi-visit project work.
Features
- AI auto-assign routes jobs to the right technician based on skills, certifications, location, and availability, with a best-tech suggestion that explains the reasoning
- Plain English configuration lets users describe workflow changes that go live in about 40 seconds across all devices, with no development ticket or app-store update required
- Mobile app supports offline operation, photo and voice-to-note capture, nameplate photo recognition for equipment records, barcode scanning, e-signatures, and on-device card payments
- Gantt chart with dependencies links project phases so delays automatically reschedule dependent work, with one-click undo
- Change order approvals with configurable thresholds, progress billing with deposits, milestones, and retainage, plus budget vs. actual margin tracking per project
- Geofenced arrival and departure automatically stamps times, starts the clock, and texts customers without technician input
- AI agents assist with dispatching, scheduling, and invoicing, including an AI scheduler that redistributes work when a technician is out
- Multi-language support lets technicians read and write job notes in their own language while customer-facing copy stays in the company's language