Fathom AI
AcquiredFathom is an AI meeting assistant that records, transcribes, and summarizes conversations across Zoom, Google Meet, Teams, Slack huddles, and in-person meetings, delivering action items and summaries instantly after each call. The platform integrates with CRMs and productivity tools like Salesforce, HubSpot, Slack, and Asana, and offers an "Ask Fathom" feature for natural-language queries across past conversations. Fathom also provides AI Scorecards that grade sales calls against a chosen methodology, with teams averaging 38 minutes saved per meeting.
- Artificial Intelligence
- AI Agents
- Sales Technology
- Enterprise Software
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Professionals spend significant time taking notes, recapping calls, and manually updating systems after meetings, which reduces focus on the conversation itself and delays follow-through. Important details, action items, and context are often missed or lost across scattered tools, making it difficult to stay aligned and act quickly on what was discussed.
Solution
Fathom is an AI meeting partner that records, transcribes, and summarizes conversations in real time, allowing participants to stay fully present without worrying about capturing every detail. The platform generates accurate summaries, action items, and key moments with speaker attribution, then automatically syncs this information to CRMs, task managers, and communication tools. Users can ask Fathom natural-language questions about past meetings to instantly retrieve specific insights, such as budget discussions or objections, and even generate context-rich follow-up emails. Fathom also provides AI Scorecards that grade sales calls against a chosen methodology, helping teams improve performance with every conversation. The platform works across major meeting platforms with live summaries updating during the call, and offers a dedicated desktop app and iOS app for in-person meetings. Meeting context can be integrated into AI tools like ChatGPT and Claude through turnkey integrations and an MCP server.
Target Audience
Primary customers are sales teams, customer success managers, and marketing professionals who need to capture meeting insights, automate follow-ups, and maintain alignment across their organizations. The platform also serves product teams and operations teams, with enterprise capabilities supporting teams of 1 to 1,000+.
Features
- Automatic meeting recording, transcription, and summarization with speaker attribution and action item extraction
- "Ask Fathom" natural-language search across all past conversations to surface specific insights and draft follow-up emails
- AI Scorecards that grade calls against a selected sales methodology for coaching and performance tracking
- Custom dictionaries that learn company-specific terminology for accurate transcription
- Trackers that automatically flag keywords like competitor mentions or pricing objections and route alerts to Slack or email
- Native integrations with Salesforce, HubSpot, Slack, Asana, Zapier, Close, Notion, and more for automatic syncing of summaries, action items, and deal details
- Live summaries that update during the meeting, plus a dedicated desktop app and iOS app for in-person meeting capture and on-the-go access
- Reusable prompt templates for Sales, CS, Product, and Ops teams, enabling shared question collections across the organization
- Turnkey integrations with Claude and ChatGPT plus a public API and MCP support for building custom AI pipelines on meeting data
- SOC 2 Type II audited, HIPAA and GDPR compliant, with SSO and centralized access management