Fathom AI
Fathom is an AI meeting assistant that automatically records, transcribes, and summarizes conversations so teams can stay focused on the discussion rather than note-taking. It captures action items, key moments, and searchable transcripts, then syncs insights directly into tools like Salesforce, HubSpot, Slack, and Asana. The platform also includes an "Ask Fathom" feature that lets users query past meetings in natural language to surface specific details or draft follow-up emails.
- Artificial Intelligence
- Sales Technology
- Software Only
Funding
Founders
Product
Problem
Professionals spend significant time taking notes, recapping calls, and manually updating systems after meetings, which reduces focus on the conversation itself and delays follow-through. Important details, action items, and context are often missed or lost across scattered tools, making it difficult to stay aligned and act quickly on what was discussed.
Solution
Fathom is an AI meeting partner that records, transcribes, and summarizes conversations in real time, allowing participants to stay fully present without worrying about capturing every detail. The platform generates accurate summaries, action items, and key moments with speaker attribution, then automatically syncs this information to CRMs, task managers, and communication tools. Users can ask Fathom natural-language questions about past meetings to instantly retrieve specific insights, such as budget discussions or objections, and even generate context-rich follow-up emails. Fathom also provides AI Scorecards that grade sales calls against a chosen methodology, helping teams improve performance with every conversation.
Target Audience
Primary customers are sales teams, customer success managers, and marketing professionals who need to capture meeting insights, automate follow-ups, and maintain alignment across their organizations.
Features
- Automatic meeting recording, transcription, and summarization with speaker attribution and action item extraction
- "Ask Fathom" natural-language search across all past conversations to surface specific insights and draft follow-up emails
- AI Scorecards that grade calls against a selected sales methodology for coaching and performance tracking
- Custom dictionaries that learn company-specific terminology for accurate transcription
- Native integrations with Salesforce, HubSpot, Slack, Asana, Zapier, and Close for automatic syncing of summaries, action items, and deal details
- Live summaries that update during the meeting, plus a dedicated desktop app and iOS app for in-person meeting capture and on-the-go access
- Reusable prompt templates for Sales, CS, Product, and Ops teams, enabling shared question collections across the organization
- Keyword monitoring that alerts users via email or Slack when specific topics like pricing objections or competitor mentions appear