FasTab provides a QR code-based payment system for restaurants, enabling customers to quickly pay their bills from their smartphones. This allows for faster table turnover and improved customer satisfaction through streamlined transactions.
Funding
Funding not disclosed
Founders
Product
Problem
In the restaurant industry, slow table turnover and payment processing can lead to lost revenue and customer dissatisfaction. Traditional payment methods often require customers to wait for staff, leading to delays and a less efficient dining experience.
Solution
FasTab offers a QR code-based payment solution that allows restaurant customers to view menus, split bills, and pay directly from their smartphones, without requiring an app download. By scanning a QR code at their table, customers gain immediate access to their live tab and can settle their bill whenever they are ready. This self-service approach reduces wait times, increases table turnover, and allows servers to focus on providing better customer service. The platform integrates with existing POS systems to streamline operations and provide real-time feedback through customer reviews.
Target Audience
FasTab primarily targets restaurants looking to improve table turnover, increase revenue, and enhance customer satisfaction through streamlined payment processes.
Features
- QR code-based access to menus and live tabs, eliminating the need for physical menus or waiting for a server to present the bill.
- Integrated bill splitting functionality, allowing multiple diners to easily divide costs.
- Direct payment processing via smartphone, supporting various payment methods.
- Real-time customer review collection, enabling restaurants to address concerns and improve service.
- POS system integration with support for Squirrel, POSitouch, Micros, NCR/Aloha, PixelPoint and TRAY.
- Server tip enhancement, with servers earning between 15-30% higher tips on each table.
- Dashboard for restaurants to monitor performance metrics and customer feedback.