Fask provides an AI Ops platform that automates ERP and supply‑chain processes through AI agents. Its two products—Myst for AI‑driven decision making across 3,000+ integrations and Cali for vendor communication via voice, SMS, email, and WhatsApp—work together to handle procurement, order management, inventory, logistics, returns, and finance tasks, with confidence scoring and human‑in‑the‑loop oversight for exceptions.
Funding
Funding not disclosed
Founders
Product
Problem
Mid-market operations teams in retail, distribution, and 3PL environments manage procurement, order, inventory, logistics, returns, and finance processes using inboxes, spreadsheets, and manual portal navigation, leading to high error rates, delayed transactions, and excessive labor for exception handling.
Solution
Fask offers an AI‑Ops platform that deploys autonomous AI agents to execute end‑to‑end workflows across existing ERP, CRM, EDI, carrier, and communication systems. The platform consists of two interchangeable products: Myst, which runs AI agents with confidence scoring and human‑in‑the‑loop oversight across 3,000+ OAuth integrations, and Cali, which handles vendor communications via voice, SMS, email, and WhatsApp, linking every interaction to purchase orders, invoices, or requisitions. Agents continuously monitor and act on tasks such as PO follow‑up, vendor chase, order exceptions, inventory discrepancies, shipment tracking, and finance reconciliations, while maintaining a full audit trail and escalating low‑confidence decisions to human operators. By unifying the agent runtime, integrations, and security model, Fask automates repetitive exception work, provides real‑time visibility, and reduces reliance on manual data entry and spreadsheet tracking.
Target Audience
Primary customers are mid‑market retailers, brands, wholesalers, distributors, commerce operators, and 3PL providers that manage back‑office operations such as procurement, order management, inventory, logistics, returns, and finance.
Features
- Over 3,000 OAuth integrations covering major ERP systems (NetSuite, SAP, Oracle, Dynamics 365), CRM, EDI, carrier APIs, and BI tools
- Confidence scoring for every automated action with configurable human‑in‑the‑loop escalation for low‑confidence cases
- Cali communication layer enabling voice, SMS, email, and WhatsApp interactions that are automatically tied to ERP records (POs, invoices, requisitions)
- Long‑running AI agents that can track tasks over minutes to weeks, retry, escalate, or close loops autonomously
- Full audit trail of all actions and communications for compliance and traceability
- Modular solutions for procurement, order‑to‑cash, inventory & warehouse, logistics & fulfillment, returns & claims, and finance operations
- Unified security model ensuring consistent access controls across all integrated systems