FanVoice provides a voice‑first AI platform that replaces traditional text forms with spoken, video, and screen‑capture inputs for feedback, testimonials, and issue reporting. The system automatically transcribes, tags, and routes submissions, delivering real‑time, emotion‑rich insights that reduce friction and accelerate resolution for enterprise teams.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional feedback, survey, and issue reporting processes rely on text-based forms that are slow, create friction, and often miss critical context, leading to incomplete data and prolonged resolution times.
Solution
FanVoice offers a voice‑first AI platform that replaces static forms with spoken and video inputs. Users can record their feedback, testimonials, or bug reports using voice, video, or screen capture, while the system automatically transcribes, tags, and routes the content to the appropriate teams. The AI extracts actionable insights in real time, delivering full contextual information without manual data entry. Integrated widgets and enterprise‑grade security allow rapid deployment within existing applications, enabling teams to act on richer, emotion‑laden data and accelerate issue resolution.
Target Audience
Primary customers are enterprise teams that collect customer feedback, testimonials, and support tickets—such as product, support, and marketing departments in large organizations.
Features
- AI-driven transcription, tagging, and routing of voice, video, and screen‑capture inputs
- Embedded scripts and widgets for easy integration into any web or mobile application
- Enterprise‑grade security with private GCP network, SOC 2, GDPR, and CCPA compliance
- Real‑time analytics dashboard providing instant insights and context for each submission
- Scalable infrastructure capable of handling millions of requests with fast onboarding (<1 week)
- Seamless SSO and other enterprise integrations for streamlined workflow adoption