FanFood is a mobile ordering and concession management platform that enables contactless food and beverage ordering at sports and live events through a user-friendly app and web interface. The platform reduces long wait times and enhances operational efficiency by allowing customers to order ahead or for immediate pickup, while providing venue staff with streamlined order management tools.
Funding
$175K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
At sports and live events, long concession lines lead to lost sales, missed event moments, and diminished customer satisfaction. Traditional ordering methods lack efficiency, causing bottlenecks and operational challenges for venue staff.
Solution
FanFood provides a mobile ordering and concession management platform designed to streamline food and beverage sales at venues. The platform enables contactless ordering through a user-friendly app and web interface, allowing customers to order ahead or for immediate pickup or delivery from multiple locations within the venue. Venue staff benefits from a simplified back-of-house system, including order throttling to manage peak times, optional runner applications for delivery fulfillment, and point-of-sale capabilities for quick transactions. FanFood also offers a customized catering portal to simplify suite catering orders, allowing guests to book packages, add upgrades, and securely pay.
Target Audience
FanFood targets sports stadiums, live event venues, and restaurants seeking to improve the guest experience and increase revenue through streamlined mobile ordering and concession management.
Features
- Mobile app and web interface for contactless food and beverage ordering
- Order-ahead and ASAP options for pickup or delivery
- Order throttling to manage peak times and set customer expectations
- Standalone back-of-house system for kitchen and service staff
- Optional runner application for delivery order fulfillment and tip tracking
- Customized catering portal for suite orders with package booking and secure payment
- Point-of-sale platform for cash and card transactions
- QR code ordering