Fanbase is a mobile ticketing platform designed specifically for the sports industry, offering scalable solutions for selling match and event tickets, managing hospitality, and automating membership subscriptions. The platform addresses the challenges of fan engagement and operational efficiency by streamlining ticket sales, reducing administrative tasks, and providing valuable insights through a comprehensive fan CRM.
Funding
$1.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TFounders
Product
Problem
Sports teams often struggle with inefficient ticketing processes, cumbersome hospitality management, and difficulties in managing fan memberships, leading to lost revenue and reduced fan engagement. Manual administrative tasks and fragmented fan data further complicate efforts to personalize experiences and optimize marketing strategies.
Solution
Fanbase offers a mobile ticketing and fan engagement platform designed to streamline operations and enhance the fan experience for sports organizations. The platform provides tools for selling match and event tickets, managing hospitality packages, and automating membership subscriptions. By centralizing fan data into a comprehensive CRM, Fanbase enables teams to gain a 360-degree view of their fans, personalize communications, and identify opportunities for upselling and cross-selling. The platform's mobile app and web integration facilitate easy access for fans, while automated features reduce administrative overhead for staff.
Target Audience
Fanbase primarily targets sports organizations, including professional and semi-professional teams and leagues, seeking to improve their ticketing processes, enhance fan engagement, and increase revenue.
Features
- Scalable ticketing system for match, season, and event tickets
- Hospitality management tools for selling packages, managing guest lists, and automating communications
- Flexible membership subscription creation with automated benefit delivery
- Integrated fan CRM for tracking fan data and engagement
- Marketing audience builder for targeted communications (coming soon)
- Mobile app and web access for fans and staff
- Social feed integration for curated content and news
- Entry management dashboard and access control (Pro plan)
- Allocated seating stadium plans (Pro plan)
- Data migration from previous supplier (Pro plan)