EyecareX
EyecareX provides AI-powered practice management software built specifically for optometry clinics, automating charting, recalls, billing, and pre-visit testing. The platform includes automated patient intake that captures history and vision test results before appointments, with billing integrated directly into the workflow. It is Health Canada cleared and PIPEDA and HIPAA compliant, with clinics live across British Columbia, Alberta, and Ontario.
- Healthcare Technology
- Digital Health
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Optometry clinics face significant administrative burdens, including manual charting, recall management, billing, and pre-visit data collection, which consume time that could be spent on patient care. Small and rural clinics with limited staff are especially impacted, often juggling multiple disconnected systems for scheduling, billing, referrals, and patient communications, leading to inefficiencies and revenue loss.
Solution
EyecareX is an AI-powered optometry practice management platform that combines an EMR with scheduling, billing, recalls, and patient communications in one system. The platform automates pre-visit testing by having patients complete medical history, visual acuity, color vision, and ocular motility testing on their phones before appointments, with results pre-loaded into the chart. AI charting allows clinicians to speak naturally during exams while the system generates documentation, letters, and billing codes automatically. The platform also includes automated recall campaigns, two-way SMS and email confirmations, integrated billing through TELUS and government portals, and automated fax referral workflows, all designed to reduce administrative load and help clinics run more efficiently.
Target Audience
Primary customers are optometry clinics of all sizes, with particular value for rural and remote practices with limited staff, as well as multi-location practices across Canada seeking to streamline operations and improve patient throughput.
Features
- AI-powered charting that generates clinical documentation, letters, and billing codes from natural conversation during exams
- Pre-visit e-test workflow enabling patients to complete medical history, visual acuity, color vision, and ocular motility testing on their phones before arrival
- Native two-way SMS, email, and voice communications for recalls, reminders, confirmations, and optical pickup alerts without third-party tools
- Integrated billing with provincial claims, private insurance, and reconciliation through TELUS and government portals without leaving the platform
- Automated fax referral workflow covering incoming and outgoing referrals
- Optical dispensing workflow with inventory management, order tracking, sales metrics, and digital measurement tools (beta)
- AI reception handling confirmations, bookings, and recalls automatically
- Health Canada cleared, PIPEDA and HIPAA compliant