Experience Labs provides a headless, AWS‑hosted ecommerce platform that streamlines store setup, integrates ERP, payment, analytics and marketing services, and offers a no‑code CMS for rapid customization. The solution includes automated data and media optimization, advanced search, and in‑store tools like 3D configurators, plus a content‑as‑a‑service for 3D, AR, and CGI assets, helping mid‑size to large retailers, especially in furniture and home‑goods, achieve scalable growth.
Funding
Funding not disclosed
Founders
Product
Problem
E‑commerce businesses often struggle with the complexity of setting up and maintaining a scalable online store, integrating multiple third‑party services, and optimizing performance for high‑resolution product media, leading to slow launches and limited growth potential.
Solution
Experience Labs offers a headless, AWS‑hosted e‑commerce platform that streamlines the entire online retail workflow. The solution provides a frictionless checkout funnel, built‑in integrations for ERP, payment gateways, analytics, and marketing channels, and a no‑code CMS for rapid site customization. It includes automated data import, image and video optimization, and advanced search to ensure fast page loads even for media‑heavy products like furniture. The platform also supports in‑store tools such as a 3D product configurator and secure card payments, bridging online and brick‑and‑mortar experiences. Additionally, Experience Labs delivers content‑as‑a‑service, creating 3D assets, AR viewers, CGI lifestyle imagery, and social‑ready media to enhance product presentation and drive conversions.
Target Audience
Primary customers are mid‑size to large e‑commerce retailers, particularly in the furniture and home‑goods sector, as well as brick‑and‑mortar retailers seeking to augment their physical sales with digital tools.
Features
- Headless architecture hosted on AWS for automatic scaling with traffic growth
- Integrated ERP synchronization to keep orders and inventory aligned in real time
- Comprehensive checkout funnel with seamless payment gateway integration and abandoned cart recovery
- No‑code CMS allowing full visual customization without developer effort
- Automated product data import and high‑resolution media optimization with performance dashboards
- Built‑in Google Analytics and A/B testing tools for data‑driven optimization
- Multi‑channel communication suite (chat, email, Facebook, Instagram, WhatsApp, Telegram) and Yotpo review integration
- Advanced hosted search delivering instant results from the first keystroke
- In‑store 3D product configurator and secure card payment capability for showroom sales
- Content‑as‑a‑Service offering 3D assets, AR viewers, CGI lifestyle images, and social media video production