Evoke Health offers Engage+, an EHR-integrated clinical portal that enhances communication in long-term care by providing real-time updates to families about resident status and care changes. This platform reduces administrative workloads by over 50% and ensures compliance with regulatory requirements, allowing staff to focus more on delivering quality care.
Funding
Funding not disclosed
Founders
Product
Problem
Long-term care facilities face challenges in keeping families informed about resident status and care changes, leading to increased administrative burden and potential compliance issues. Traditional communication methods are often inefficient, resulting in delays in information sharing and increased phone calls from concerned family members.
Solution
Evoke Health's Engage+ is an EHR-integrated clinical portal designed to streamline communication between long-term care facilities and residents' families. The platform provides real-time updates on resident status, care plans, and facility announcements, ensuring families are informed and engaged in the care process. By automating notifications and centralizing communication, Engage+ reduces administrative workloads for staff, freeing up time for direct resident care. The system also facilitates compliance with regulatory requirements by logging all communications and providing an audit trail.
Target Audience
The primary target audience includes long-term care facilities, skilled nursing facilities, assisted living facilities, and memory care facilities seeking to improve communication with residents' families and streamline administrative processes.
Features
- Real-time notifications to families regarding changes in resident status, medication, or care plans
- Secure messaging module for HIPAA-compliant communication between staff and families
- Integrated appointment booking tool for scheduling care conferences and visitations
- Automated care conference scheduling and reminders
- Mass broadcast feature for sharing facility-wide announcements and updates
- Document sharing capabilities for personal and facility-wide documents
- Integration with PointClickCare EHR for seamless data flow
- Audit trail of all communications for compliance purposes