Evobot 2.0 is a no‑code AI platform that lets enterprises build and deploy voice and chat bots for customer care without programming. It uses natural language understanding to process emails, documents and messages, and offers pre‑built integrations and analytics to automate routine inquiries across phone, web and messaging channels.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations rely on manual customer service processes that require extensive human effort, leading to slow response times, inconsistent experiences, and high operational costs. Scaling support across multiple channels (voice, chat, email) is difficult without specialized technical resources.
Solution
Evobot 2.0 offers a no‑code AI platform that enables businesses to create and deploy voicebots and chatbots for customer care without programming expertise. The platform uses machine‑learning models to understand and process emails, documents, and messages, automating routine inquiries and workflow tasks. Integrated connectors allow the bots to be embedded into existing communication channels and business systems, streamlining processes and freeing human agents to focus on complex issues. Users can design bot behavior through a visual interface, rapidly adapting to changing customer needs while maintaining consistent service quality.
Target Audience
Target customers are mid‑size to large enterprises seeking to automate their customer support operations, including contact centers, e‑commerce platforms, and service‑oriented businesses.
Features
- Drag‑and‑drop builder for voice and text bots that requires no coding
- Natural language understanding that can read and interpret emails, documents, and chat messages
- Multi‑channel deployment across phone, web chat, and messaging platforms
- Pre‑built integrations for common CRM, ticketing, and workflow systems
- Real‑time analytics dashboard to monitor bot performance and customer satisfaction