eVitalRx is a cloud-based pharmacy management software that provides real-time inventory tracking, automated billing, and customer relationship management through features like barcode scanning and WhatsApp integration. It addresses inefficiencies in pharmacy operations by enabling pharmacies to manage sales, stock levels, and customer communications from multiple devices, ultimately reducing operational costs and improving service delivery.
Funding
Funding not disclosed
Founders
Product
Problem
Pharmacies often face challenges in managing inventory, billing processes, and customer relationships efficiently, leading to increased operational costs and potential revenue loss. Many pharmacies lack the resources to invest in sophisticated IT infrastructure, hindering their ability to compete with larger players and adapt to the evolving digital landscape.
Solution
eVitalRx is a cloud-based pharmacy management software designed to streamline operations and enhance profitability for pharmacies of all sizes. The platform offers real-time inventory tracking, automated billing, and customer relationship management (CRM) tools, accessible via desktop and mobile devices. By integrating with the Open Network for Digital Commerce (ONDC), eVitalRx enables pharmacies to establish an online presence and compete with larger market participants without developing custom applications. The software also facilitates the transition to generic medicines by allowing pharmacists to quickly identify in-stock alternatives, leveraging a comprehensive product catalog with API content, dosage formulations, and therapeutic categories.
Target Audience
eVitalRx primarily targets retail pharmacies, chain pharmacies, generic pharmacies, clinical pharmacies, and health tech startups seeking to optimize their business operations and improve customer engagement.
Features
- Real-time inventory management with QR code and barcode scanning for medicines and FMCG items
- Automated purchase entries via CSV upload, reducing manual effort and errors
- Integrated billing and invoicing system with WhatsApp integration for sending invoices and reminders
- Customer relationship management (CRM) tools, including refill and pill reminders, and loyalty programs
- Cloud-based accessibility for monitoring pharmacy operations from anywhere
- Multi-user login with customizable access rights for staff management
- GST-compliant reporting and analytics for informed decision-making
- Integration with electronic medical record (EMR) and electronic health record (EHR) systems
- Dedicated mobile app (VitRun) for managing deliveries
- TrackRx app for warehouse management