EVA Global provides a managed services platform for electric‑vehicle charging operators and manufacturers, delivering real‑time network monitoring, predictive maintenance, and driver‑focused support. Their EVA Spectrum suite integrates with existing charge‑point management systems via an OCPP proxy, consolidates data from multi‑vendor chargers, and offers 24/7 remote diagnostics and field service orchestration to maximize charger uptime and improve end‑user experience.
Funding
$12.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
EV charging operators and manufacturers often face frequent charger downtime, limited visibility into network performance, and fragmented support processes that lead to poor user experience and lost revenue.
Solution
EVA Global offers a managed services platform that combines remote monitoring, predictive maintenance, and end‑user assistance to keep charging infrastructure online. Their EVA Assures service provides real‑time network monitoring and an OCPP proxy that aggregates data from multiple chargers, enabling operators to detect issues early and execute automated or guided interventions. EVA Assists delivers driver‑focused support through a knowledge base and specialist help, improving customer satisfaction and brand loyalty. The suite integrates with existing charge point management systems without requiring hardware changes, and supports multi‑vendor environments, allowing operators to maintain control while leveraging EVA’s expertise and global support network.
Target Audience
Primary customers are charge point operators, charger manufacturers, energy companies, fleet and logistics operators, and e‑mobility service providers seeking to improve charger uptime and driver experience.
Features
- Real‑time network monitoring with an in‑house OCPP proxy that consolidates data from heterogeneous chargers
- Predictive maintenance powered by machine‑learning analysis of usage, error and performance metrics
- High first‑time‑fix rates through remote diagnostics and field service orchestration with parts pre‑planning
- End‑user support (EVA Assists) staffed by EV‑specialized experts and a continuously updated knowledge base
- Seamless integration with existing CPMS platforms, preserving legacy systems while adding advanced analytics
- Global 24/7 support coverage across multiple regions and languages