Provides a B2B platform for appliance repair and maintenance, offering services such as extended warranties, annual maintenance contracts (AMCs), and spare parts procurement. It streamlines the repair process for businesses by reducing costs, ensuring timely service, and providing access to affordable spare parts for appliances like TVs, ACs, refrigerators, and more.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often face challenges in managing appliance repairs and maintenance, including high costs, delays in service, and difficulty in sourcing affordable spare parts. Extended downtime of essential appliances like TVs, ACs, and refrigerators can disrupt operations and lead to customer dissatisfaction.
Solution
Protecta offers a B2B platform designed to streamline appliance repair and maintenance for businesses. The platform provides access to extended warranties, annual maintenance contracts (AMCs), and a marketplace for spare parts procurement. By partnering with Protecta, businesses can reduce repair costs, ensure timely service through a network of qualified technicians, and gain access to affordable spare parts for a wide range of appliances, including televisions, air conditioners, refrigerators, washing machines, microwaves, laptops, and geysers. Protecta offers different tiers of service, including Protecta Plus Extended Warranty, Protecta Lite Repair Service, and Protecta Pro AMC Service, allowing businesses to select the best fit for their needs.
Target Audience
Protecta primarily targets businesses that rely on functional appliances, such as hotels, restaurants, hospitals, and corporate offices, as well as appliance repair service providers.
Features
- Extended warranty programs for various appliances, mitigating unexpected repair expenses.
- Annual maintenance contracts (AMCs) ensuring regular upkeep and preventing major breakdowns.
- A spare parts marketplace offering a wide selection of components at competitive prices.
- Service booking platform for scheduling repair and maintenance services with qualified technicians.
- Protecta Lite repair service for on-demand repairs.
- Protecta Pro AMC service for comprehensive maintenance coverage.