Esent offers a digital platform that streamlines restaurant operations and enhances the guest experience. Diners can discover restaurants, browse menus, order, and pay via mobile, reducing wait times and touchpoints. Restaurateurs gain tools to manage table occupancy and boost digital sales without commission fees.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants face challenges in optimizing table turnover and enhancing the customer dining experience, particularly in managing wait times and streamlining order and payment processes. This can lead to reduced operational efficiency and a less satisfactory guest experience.
Solution
Esent provides a digital platform designed to improve restaurant operations and elevate the guest experience through mobile integration. The platform allows diners to discover restaurants, browse menus, place orders, and complete payments directly from their devices. This digital workflow reduces physical touchpoints and minimizes guest wait times for ordering and settlement. For restaurateurs, Esent offers a tool to manage table occupancy more effectively and drive digital sales without incurring commission fees on menu items.
Target Audience
The primary users are restaurant owners and operators seeking to digitize their operations and improve customer service. The secondary users are diners who prefer a contactless and efficient dining experience.
Features
- Mobile application for diners to discover restaurants, view digital menus, place orders, and process payments.
- Restaurant-facing portal for menu management and order processing.
- Features for table reservation and real-time table status updates.
- Digital payment processing integrated within the dining experience.
- Zero commission on food and beverage sales processed through the platform.
- Tools for restaurants to manage customer flow and optimize table utilization.