Escalate

Escalate provides specialized support services designed to improve the well-being and performance of frontline hourly employees. These services address both life and work challenges to foster employee advancement and engagement. By focusing on comprehensive support, the company helps businesses reduce costly turnover and cultivate high-performing teams.

Traction 10/10

Silver Spring, United States · HQ

Founded 202228500+ followers

Artificial Intelligence
Data & Analytics
Enterprise Software
HR Technology
Software Only

Updated 23 months ago

Funding

Funding not disclosed

Funding rounds are not available yet.

Founders

2 founders

Sienna Daniel

Co-Founder at Escalate (Techstars '23), Helping Enterprise Companies End Frontline Turnover

Victor Escalante

Empowering Executives & Founders to Achieve Excellence through Neuro Linguistic Programming, Brain Spotting, Hypnosis & Positive Intelligence Coaching

Product

Problem

High turnover rates among hourly workers significantly impact business profitability due to increased recruitment and training costs. Traditional onboarding processes often fail to adequately support new hires, leading to dissatisfaction and early attrition. Many frontline employees lack access to timely support and resources, hindering their productivity and long-term engagement.

Solution

Escalate USA offers a frontline retention platform that leverages new hire analytics and AI-driven coaching to improve employee onboarding and support for hourly workers. The platform provides targeted training and resources during the critical first 90 days, focusing on customer service fundamentals and essential skills. By offering automated emergency support, AI-driven coaching, and upskilling opportunities, Escalate aims to boost employee productivity, increase loyalty, and reduce turnover. The platform's solutions are designed to empower businesses to support and retain their hourly employees at scale, ultimately driving business growth and success.

Target Audience

Escalate's primary target audience is businesses with a large hourly workforce, particularly those in industries with high turnover rates, seeking to improve employee retention and reduce associated costs.

Features

New hire analytics to identify at-risk employees and personalize onboarding.
Automated emergency support to address immediate employee needs.
AI-driven coaching to provide personalized guidance and feedback.
Upskilling programs to enhance employee skills and career development.
Manager training to improve leadership effectiveness and employee engagement.
Life skills training, including financial literacy and GED preparation.