ESB provides a cloud‑based, integrated platform for restaurants and cafés that unifies point‑of‑sale, kitchen display, inventory, ERP, online ordering, and loyalty tools. The system connects front‑of‑house and back‑of‑house operations, offering real‑time sales and stock data, AI‑driven demand forecasts, and built‑in fraud detection to streamline workflows, reduce errors, and boost revenue across single or multi‑outlet F&B businesses.
Funding
$29M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
3ONGFounders
Product
Problem
Restaurant and café operators often manage fragmented systems for ordering, payment, inventory, and staff coordination, leading to inefficiencies, higher labor costs, and increased risk of fraud.
Solution
ESB offers an integrated cloud‑based platform that combines point‑of‑sale, kitchen display, inventory, ERP, online ordering, and loyalty tools into a single ecosystem. The suite connects front‑of‑house and back‑of‑house operations, providing real‑time data on sales, stock levels, and staff performance. Built‑in fraud detection flags anomalous transactions, while AI‑driven analytics forecast demand and suggest upselling opportunities. Users can access the system from web browsers or mobile devices, enabling remote monitoring and control across multiple outlets. By automating routine tasks and centralizing data, ESB helps F&B businesses improve service speed, reduce errors, and increase revenue.
Target Audience
Primary customers are casual dine‑in restaurants, cafés, and multi‑outlet F&B chains seeking a unified, cloud‑based system to streamline operations and enhance profitability.
Features
- ESB POS with hold & fire, multi‑device support (Windows, Linux, iOS, Android) and integration with major delivery platforms (GoFood, GrabFood, ShopeeFood)
- ESB Kitchen (KDS) for real‑time order routing from POS to kitchen stations, reducing preparation time
- ESB Core ERP for centralized inventory, cost of goods, bill of materials, and financial reporting accessible 24/7
- OLIN by ESB AI engine delivering sales forecasts with up to 98% accuracy and menu‑based upselling recommendations
- ESB Loop loyalty module with automated birthday treats, mission‑based rewards, and WhatsApp notifications
- ESB Order and Kiosk for QR‑based self‑service ordering, cutting order entry time by up to 40%
- Multi‑outlet management dashboard for real‑time monitoring of sales, stock, and staff across all locations
- Built‑in fraud detection using detailed, real‑time sales data to identify and prevent revenue loss