EquityPoint Health provides a patient‑engagement platform that uses the More Good Years™ Registry to identify and continuously engage the 85% of patients who are typically unseen, driving higher retention and measurable financial returns for hospitals and health systems. Its AI‑powered eNgage AI™ engine delivers personalized, multi‑channel outreach that achieves 20‑25% appointment booking rates—3‑4 × the industry average—while integrating seamlessly with EHR and claims systems.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare organizations often struggle to engage the majority of their patient population, with up to 85% of individuals remaining unseen after episodic visits. This low engagement leads to missed preventive care, reduced loyalty, and revenue leakage for providers and payers.
Solution
EquityPoint Health offers the More Good Years™ Registry, an AI‑driven platform that creates a community‑wide patient registry by integrating directly with electronic health records and claims data. The system generates health risk assessments that identify high‑, medium‑, and low‑risk patients, achieving completion rates above 90% compared with industry averages of 40–60%. Complementing the registry, the eNgage AI™ engine delivers personalized, multi‑channel outreach (SMS, email, voice) that guides patients to schedule appointments, complete screenings, and adhere to medication plans, producing booking rates three to four times the industry norm. Together, the platform transforms episodic care into continuous engagement, improves patient retention, and drives measurable new revenue for health systems.
Target Audience
Primary customers are hospitals, health systems, and integrated payer networks seeking to increase patient engagement, reduce referral leakage, and improve financial performance.
Features
- AI‑powered health risk assessments that stratify patients into high, medium, and low risk categories
- Seamless, bidirectional integration with EHR and claims systems for real‑time data synchronization
- Registry completion rates exceeding 90%, far above typical 40–60% benchmarks
- Multi‑channel outreach (SMS, email, voice) powered by behavioral‑science‑based personalization
- Appointment booking conversion rates of 20–25%, three to four times higher than industry averages
- Automated care‑plan nudges for medications, appointments, and screenings
- Flywheel process (Ignite, Accelerate, Compound, Dominate) to continuously grow patient engagement and loyalty