ept AI provides a unified intelligence platform for technology companies with complex, multi‑stakeholder sales cycles. It aggregates data from CRM, product documentation, support knowledge bases, catalogs, and code specifications into a contextual knowledge graph, and delivers AI‑driven agents that prepare briefings, answer queries, route requests, and recommend actions directly within the tools sales and support teams use.
Funding
Funding not disclosed
Founders
Product
Problem
Tech companies with complex, multi‑stakeholder sales cycles often struggle to access complete, up‑to‑date information about products, customers, competitors, and deal context. Existing tools provide isolated data fragments, forcing sales and support reps to piece together insights manually, which slows response times and reduces win rates.
Solution
ept AI delivers a unified intelligence platform that aggregates data from a company’s CRM, product documentation, support knowledge bases, catalog systems, and code specifications into a single contextual layer. AI‑driven agents surface relevant information, prepare briefings, answer queries, route requests, and generate recommendations in real time. The platform embeds directly into the tools where work happens—CRM interfaces, chat applications, email, and ticketing systems—so users receive contextual assistance without switching applications. By providing a complete view of customers, stakeholders, competitors, and deal specifics, ept AI enables sales and support teams to engage more confidently, accelerate deal cycles, and improve customer outcomes.
Target Audience
ept AI is aimed at technology companies with complex, multi‑stakeholder sales processes, including their sales, account‑management, and customer‑support teams that need unified, AI‑enhanced intelligence to close deals and service customers efficiently.
Features
- Centralized knowledge graph that continuously syncs product docs, support articles, PIM catalogs, code specs, and CRM records
- AI agents that can prepare meeting briefings, answer product or competitor questions, and suggest next‑step actions
- Automatic capture and logging of deal context, stakeholder roles, and competitive intelligence
- Seamless integration via plugins and APIs into CRM platforms, chat tools, email, and ticketing systems
- Real‑time routing of inbound support requests to the most qualified agent based on context
- Customizable recommendation engine that surfaces cross‑sell and upsell opportunities during sales conversations