Enterprises continue to rely on manual, rule‑based tasks across legacy ERP, CRM, and document‑management systems, resulting in high labor costs, error rates, and limited visibility into process performance. Without automated discovery and orchestration, scaling efficiency across departments becomes costly and error‑prone. Epoch delivers an AI‑enhanced robotic process automation platform—Epoch/X—that plugs directly into existing enterprise applications via native connectors and API gateways.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises continue to rely on manual, rule‑based tasks across legacy ERP, CRM, and document‑management systems, resulting in high labor costs, error rates, and limited visibility into process performance. Without automated discovery and orchestration, scaling efficiency across departments becomes costly and error‑prone.
Solution
Epoch delivers an AI‑enhanced robotic process automation platform—Epoch/X—that plugs directly into existing enterprise applications via native connectors and API gateways. The solution begins with automated process mining to map end‑to‑end workflows, then applies generative AI to synthesize task‑specific bots and orchestrate them across heterogeneous environments. Real‑time analytics surface key performance indicators, bottlenecks, and compliance metrics, while a continuous learning loop refines bot behavior based on execution feedback. Customers access the platform through tiered SaaS subscriptions that include managed monitoring, periodic model retraining, and 24/7 support, enabling staff to shift focus from repetitive execution to strategic initiatives.
Target Audience
The primary customers are mid‑size to large enterprises in finance, insurance, healthcare, and manufacturing that need to automate high‑volume back‑office operations while maintaining auditability and integration with legacy systems.
Features
- Automated process mining engine that discovers, visualizes, and documents cross‑system workflows without code
- Generative AI bot builder that creates, tests, and deploys task‑specific RPA agents from natural‑language specifications
- Low‑code orchestration studio with drag‑and‑drop workflow designer and version‑controlled deployment pipelines
- Pre‑built, bidirectional connectors for ERP, CRM, HRIS, and document repositories, plus a REST/GraphQL API layer for custom integrations
- Real‑time KPI dashboard with anomaly detection, SLA monitoring, and predictive throughput forecasting
- Enterprise‑grade security: role‑based access control, audit logging, data encryption at rest and in transit, and SOC 2 compliance
- Auto‑scaling runtime that dynamically allocates compute resources based on bot workload and priority queues
- Continuous monitoring and automated model retraining loop that adapts bots to UI changes or process variations