Epilogue Opus is an Enterprise Digital Adoption Platform that enables organizations to create in-application guidance and training resources for enterprise applications, streamlining user onboarding and support. By automating the generation of user assistance content and compliance documentation, it reduces training time and support tickets, enhancing user proficiency and satisfaction.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprise applications are often complex and difficult for users to learn, leading to inefficient onboarding, increased support requests, and underutilization of software features. Traditional training methods are costly and ineffective, resulting in poor user proficiency and hindering the return on investment for enterprise software deployments. Creating user assistance content and compliance documentation is time-consuming and requires specialized skills.
Solution
Epilogue Opus is an Enterprise Digital Adoption Platform (DAP) that simplifies the implementation and use of enterprise applications by providing in-application guidance and training resources. The platform automates the creation of user assistance content, UAT scripts, and compliance documentation, significantly reducing training time and support tickets. Epilogue Opus enables subject matter experts to easily record application tasks, add conceptual assets, and publish content for in-application user help. The platform supports most major enterprise applications and offers a single-source/multiple-output technology, allowing users to create content once and generate various outputs, ensuring consistency and ease of maintenance.
Target Audience
Epilogue Opus is designed for enterprises seeking to improve user adoption of complex software, reduce training costs, and minimize support requests, including IT departments, training teams, and business users across various industries.
Features
- Automated recording of application tasks with no coding, APIs, or integrations required
- Intuitive drag-and-drop editing tools for easy content adjustments
- Single-source/multiple-output technology for generating UAT scripts, compliance documentation, training materials, and in-application help from a single source
- In-application user guidance based on application, role, department, and language
- Support for most major enterprise applications, including Infor ERP, Lawson, Oracle, PeopleSoft, SAP, Workday, JD Edwards, and Microsoft Dynamics
- Built-in workflow management for project, task, and content management
- Automatic translation to all major languages via Google Translate
- Secure and scalable SaaS platform hosted on the AWS cloud