Engenai provides generative AI solutions to enhance customer discovery and commerce experiences. The platform guides customers to relevant information and products, aiming to increase revenue and improve the shopping journey. This AI-driven approach also supports backend operations like customer support and strategic insights.
Funding
Funding not disclosed
Founders
Product
Problem
Many online shoppers struggle to find the right products due to poor product discoverability, leading to lost sales and customer attrition for businesses. Traditional search methods often fail to surface relevant information and products at critical moments during the shopping journey. Customers may abandon their search if they cannot easily find what they need, resulting in a significant loss of potential revenue.
Solution
Engenai leverages generative AI and large language models to provide personalized product discovery experiences for online shoppers. By delivering relevant information and product recommendations at key moments during the shopping journey, Engenai helps customers find what they need more efficiently. This approach acts as a personal concierge, guiding customers to discover products and services they will love. Engenai's technology enhances customer support, improves marketing conversion rates, and provides more powerful strategic insights for businesses.
Target Audience
Engenai targets online businesses that want to improve product discoverability, increase sales, and enhance the overall shopping experience for their customers.
Features
- Personalized product recommendations powered by generative AI
- Contextual commerce that delivers information at the right time
- Integration with existing data via file upload or data connectors
- Support for multiple large language models (LLMs)
- AI-driven customer support and marketing conversion tools
- Strategic insights to improve business operations