Empathy partners with organizations to provide on-demand support for individuals navigating life transitions such as loss, legacy planning, and leave management. The platform combines technology with human care to offer practical, emotional, and logistical guidance during challenging moments. This integrated approach aims to reduce complexity and deliver measurable outcomes like time saved and stress reduced for families and employees.
Funding
$90.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Following the death of a loved one, families face a complex web of financial, legal, and emotional challenges, including managing administrative tasks, navigating probate, and coping with grief. These responsibilities can be overwhelming and time-consuming, adding stress during an already difficult period.
Solution
Empathy offers a comprehensive support system that combines personalized Care Plans with dedicated Care Managers to guide families through the complexities of loss. The platform provides time-saving tools to help users manage administrative tasks such as canceling accounts and subscriptions, accessing benefits, and navigating the probate process. In addition to practical assistance, Empathy offers grief support resources, including audio companions, meditations, and expert content, ensuring families receive both emotional and logistical support.
Target Audience
Empathy's primary users are families who have recently experienced the loss of a loved one and need assistance managing the practical and emotional challenges that follow. The platform also targets life insurance companies, consultants, and employers seeking to provide meaningful support to beneficiaries, clients, and employees during times of bereavement.
Features
- Personalized Care Plans tailored to each family's specific needs and circumstances
- Dedicated Care Managers providing ongoing support and guidance
- Time-saving tools for managing administrative tasks, such as account cancellations and benefits access
- Probate navigation assistance, including document and resource identification
- Grief support resources, including audio companions, meditations, and expert content
- Proactive task reminders and progress tracking