Elyra provides an AI‑driven front‑desk platform that answers every inbound patient call 24/7 with a healthcare‑trained voice assistant, automatically booking, rescheduling, and confirming appointments while verifying insurance eligibility in real time.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare clinics often miss patient calls outside office hours, leading to lost appointment bookings, delayed insurance verification, and revenue loss from unattended leads.
Solution
Elyra offers an AI-driven front‑desk platform that answers inbound calls 24/7 with a healthcare‑trained voice assistant. The system can schedule, reschedule, and confirm appointments directly within the call flow, while simultaneously verifying insurance eligibility and capturing benefit details. Missed calls are automatically retried, converting lost leads into booked visits without additional staff. Elyra integrates with more than 15 major practice management systems, allowing seamless data exchange and eliminating manual entry. The solution requires only routing calls to an Elyra number, after which the platform handles all patient interactions and updates the clinic’s scheduling system in real time.
Target Audience
Primary customers are outpatient medical, dental, and specialty clinics that rely on phone-based scheduling and insurance verification and seek to improve call capture and front‑desk efficiency.
Features
- 24/7 AI voice assistant that answers every inbound call with natural, healthcare‑specific dialogue
- Real‑time appointment booking, rescheduling, and confirmation without human operator involvement
- On‑call insurance eligibility verification and benefit capture
- Automated outbound callbacks to recover missed calls and convert them into appointments
- Pre‑built integrations with 15+ practice management systems (e.g., Athena, Dentrix, eClinicalWorks, NextGen)
- Simple call routing setup compatible with existing phone systems