Ellipsend is a CRM platform that tracks customers from their initial social media interactions to purchase. By integrating with existing marketing tools, Ellipsend helps businesses monetize social media engagement and attribute revenue to specific posts.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle to effectively manage customer interactions and attribute revenue to specific social media activities. Existing CRM and marketing tools often lack seamless integration with social platforms, leading to fragmented data and inefficient workflows. This makes it difficult to track the customer journey from initial social engagement to final purchase.
Solution
Ellipsend is a social media CRM platform that enables businesses to manage conversations, automate direct messages, and track engagement across social media channels. By integrating with Instagram and Facebook via Meta's official API, Ellipsend allows users to create automated DM flows triggered by specific keywords in comments or DMs. The platform provides tools to nurture conversations, direct audiences to relevant resources, and measure the ROI of individual posts and stories. Ellipsend helps businesses convert social media followers into customers by providing a centralized platform for managing social interactions and attributing revenue to specific content.
Target Audience
Ellipsend targets businesses, creators, and agencies that want to streamline their social media engagement, automate customer interactions, and attribute revenue to specific social media content.
Features
- Automated direct messaging based on comment and DM keywords
- Conversation builder for designing personalized and automated DM flows
- Revenue attribution tracking for individual social media posts and stories
- Integration with Instagram and Facebook via Meta's official API
- Social media post scheduling and content management
- Integrations with tools like Hubspot, Calendly, and Shopify via API-powered webhooks
- Reporting dashboards for tracking engagement, conversions, and ROI
- Comment replay feature to resend automations and maximize engagement
- Live chat functionality for personalized conversations