Elifinty is a digital customer engagement platform that connects individuals in debt with creditors and debt advice agencies, facilitating real-time communication and personalized support through in-app tools. The platform addresses the issue of problem debt by enabling proactive financial health management and fostering transparent relationships among all parties involved.
Funding
Funding not disclosed
Founders
Product
Problem
Many individuals struggle with debt management, leading to stress and difficulty in building long-term financial stability. Existing communication channels between debtors, creditors, and debt advisors are often fragmented and lack the transparency needed for effective debt resolution. This can result in delayed interventions and less favorable outcomes for all parties involved.
Solution
Elifinty offers a customer engagement platform designed to connect individuals in debt with creditors and debt advice agencies, fostering proactive financial health management. The platform streamlines communication and data collection, enabling personalized debt support in real time. By providing tools for budgeting, financial optimization, and access to eligible benefits, Elifinty empowers individuals to take control of their financial future. For creditors and advisors, the platform offers full visibility of customers while maintaining GDPR compliance, a solutions engine to pre-empt defaults, and open banking integration for efficient data collection.
Target Audience
Elifinty targets individuals struggling with debt, as well as creditors (such as utilities providers, housing associations, and retail banks) and debt advice agencies seeking to improve debt resolution processes.
Features
- Eli platform: A customer-facing application for building relationships with creditors and accessing debt advice.
- EliEngage: A solution for creditors to streamline the debt resolution process ethically.
- EliConnect: A solution for debt advice agencies to streamline the debt resolution process ethically.
- Open banking integration for quick and easy data collection.
- Solutions engine to pre-empt and prevent defaulting.
- In-app communications and automated payment reminders.
- Full visibility of customers with GDPR compliance.
- Digital document uploads.
- CRA APIs.