Eemerg Roadside Assistance
Eemerg provides a two-sided roadside assistance platform with Genie, a consumer tool that scans insurance, credit card, and warranty benefits in 60 seconds to uncover free or existing coverage, and a fleet management suite for towing companies featuring dispatch, routing, and invoicing. The provider platform requires no installation and has helped customers cut average response times nearly in half.
- Mobility & Transportation
- Automotive Technology
- Logistics & Supply Chain
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Roadside assistance is often unnecessarily expensive and slow because consumers don't know what coverage they already have through their insurance, credit card, or warranty, leading them to pay out of pocket for services they could get for free. At the same time, roadside assistance providers struggle with inefficient dispatch and routing, which lengthens response times and leaves trucks idle between jobs.
Solution
Eemerg offers a two-sided platform that addresses both sides of the roadside assistance market. On the consumer side, Genie scans a user's existing insurance, credit card, and warranty benefits to uncover hidden roadside coverage, ranking options from free to backup, so users can avoid unnecessary out-of-pocket expenses. The coverage check takes just 60 seconds, requires no account, and is completely free. On the provider side, Eemerg provides fleet management, dispatch, routing, and invoicing tools that help towing and recovery companies reduce response times and keep trucks busier. The fleet tool requires no installation, making it easy for providers to adopt.
Target Audience
Primary customers are individual drivers who need roadside assistance and want to avoid paying out of pocket, as well as towing and recovery companies seeking to modernize their dispatch and fleet operations.
Features
- Coverage detection engine that checks insurance, credit card, and warranty benefits simultaneously
- 60-second coverage audit with no account creation or sign-up required
- Coverage ranking system that sorts results from free options to backup plans
- Fleet management dashboard for providers with dispatch, routing, and invoicing capabilities
- No-install design for the provider-side platform, reducing adoption friction
- Provider results showing reduced average response times and reduced idle truck time