ecton provides an AI-powered digital financial counselor to assist patients with healthcare payments and broader financial concerns related to medical journeys. The platform offers a Health Savings and Spending Wallet to facilitate efficient bill payment and improve patient financial preparedness. This service aims to strengthen patient relationships for healthcare providers while reducing financial toxicity for patients.
Funding
Funding not disclosed
Founders
Product
Problem
Many Americans fear the cost of treating a serious illness, and often, financial advisors are not equipped to handle medical spending within broader financial planning. Existing healthcare financial counseling efforts often lack the reach and depth to address the diverse financial concerns of patients navigating medical journeys.
Solution
Ecton is an AI-powered patient payments platform designed to alleviate financial toxicity and improve patient engagement. The platform offers personalized financial counseling through a digital AI counselor, "Toni," who assists patients with various medical journeys and financial concerns. Ecton facilitates a Health Savings and Spending Wallet, streamlining healthcare payments and offering new payment options that integrate with existing policies. By solidifying patient relationship management and providing compassionate financial guidance, Ecton aims to improve treatment adherence and increase revenue collection for healthcare providers.
Target Audience
Ecton targets healthcare providers, health systems, and employers seeking to improve patient financial health, increase revenue collection, and enhance patient engagement.
Features
- AI-powered financial counselor, "Toni," providing personalized guidance for healthcare payments and financial planning.
- Health Savings and Spending Wallet for efficient management of medical expenses.
- Concierge approach to healthcare payments, addressing broader financial concerns related to patient medical journeys.
- Integration with existing healthcare policies to offer seamless payment options.
- Dynamic patient payment experience to attract and retain patients.
- Proactive financial preparation to improve treatment adherence and reduce skipped visits due to cost.
- Enhanced revenue cycle management through compassionate patient accompaniment.