Echo: Control Psychosocial & Human Factor Risk
Echo provides a voice-based check-in system that calls frontline workers on their mobile phones and analyzes natural conversation—including voice quality, timing, and paralinguistic cues—to detect psychosocial hazards, fatigue, and morale risk before they escalate into incidents. The platform converts these signals into weekly Vibe Reports for managers with suggested control actions, while automatically generating ISO 45003-aligned evidence packs for boards and regulators. No app, login, or download is required; workers simply answer a scheduled phone call.
- Regulatory & Compliance Technology
- HR Technology
- Artificial Intelligence
- Data & Analytics
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Traditional psychosocial risk tools—surveys, toolbox talks, and EAPs—fail to detect emerging workplace hazards in real time. Annual surveys measure last year's sentiment, and toolbox talks only capture what people are willing to say publicly. As a result, invisible risks like workload pressure, burnout, and goal conflict remain undetected until they manifest as incidents, attrition, or psychological claims.
Solution
Echo operates a voice-based check-in system that calls frontline workers on their mobile phones, listens for early signs of pressure and friction, and converts natural conversation into structured risk signals. The platform analyzes voice, timing, and paralinguistic cues to identify psychosocial hazards, fatigue, and morale risk without requiring workers to download an app or log in. Managers receive weekly Vibe Reports with suggested control actions, while workers maintain agency over what gets shared. Every signal, action, and outcome is logged to generate ISO 45003-aligned evidence packs that prove active risk control to boards and regulators.
Target Audience
Primary customers are organizations with frontline workforces—including mining, operations, construction, and healthcare—where psychosocial risk control is a legal duty. The platform serves enterprise governance teams, owner-operators managing crew stability, and organizations needing tender evidence for major contracts.
Features
- Automated voice check-ins via scheduled phone calls (2–20 minutes, adapting to worker needs) with no app, login, or download required
- Paralinguistic signal analysis that interprets voice quality, timing, and emotional context—not just transcription—to detect burnout, fatigue, and focus risk
- Weekly Vibe Reports for managers that are roster-aware, action-oriented, and specific to teams or individuals
- Action and escalation workflow with timestamped receipts, status tracking (notified, actioned, deferred, dismissed), and persistent-risk escalation triggers
- Automatic generation of quarterly ISO 45003-aligned board-level evidence packs, including a Control Actions table linking detected signals to verified outcomes
- Privacy-preserving design where managers never receive raw audio or transcripts; identifiable data is only shared at worker request
- Seismology-based coverage model requiring only 30–40% participation plus roster context to triangulate risk epicenters
- Live signal demo showing real check-in calls translated into structured risk intelligence in real time