Eccobell offers a smart intercom and access management solution that utilizes a digital Guest Code system, allowing guests to access a centralized hub of services without the need for physical devices or personal data. This technology eliminates the need for traditional in-room communication methods, reduces paperwork, and enhances staff efficiency while providing a customizable experience tailored to each enterprise.
Funding
$420K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotels and similar enterprises often rely on outdated in-room communication methods like phones and printed materials, leading to inefficiencies in guest services and increased operational costs. Guests lack a centralized hub for accessing hotel services, local information, and communication channels, resulting in a fragmented and impersonal experience. Managing guest requests and coordinating staff responses can be cumbersome, impacting overall service quality.
Solution
Eccobell provides a digital Guest Code system that replaces traditional in-room communication devices with a centralized hub accessible via a simple scan. Guests gain instant access to hotel services, local partnerships, and staff communication without needing to download an app or provide personal data. The system consolidates menus, booking options, and area information into a single interface, reducing paperwork and streamlining guest interactions. A management host app enables staff to manage customer service requests, view live queues, access a staff directory, and communicate with guests via text, improving response times and operational efficiency.
Target Audience
Eccobell primarily targets hotels, resorts, and similar enterprises seeking to modernize their in-room communication and enhance guest services.
Features
- Digital Guest Code system accessible via a scannable code, eliminating the need for physical devices.
- Centralized hub for guest services, including phone, menus, bookings, and local information.
- Partnership services integration, allowing guests to browse and receive exclusive discounts on local services and activities.
- Management host app for staff to manage customer service, view live queues, access a staff directory, and communicate with guests.
- Geo-fenced capabilities to ensure location-specific information and services.
- Simple peel-and-stick installation with no power or WiFi requirements.