Eatster provides a contactless point-of-sale system that digitizes ordering processes through mobile apps, QR codes, and kiosks, enabling restaurants to streamline operations and reduce staff turnover. By leveraging data analytics, the platform helps businesses lower operational costs by up to 25% and increase average order sizes by 15%, enhancing customer loyalty and profitability.
Funding
$281.3K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants face challenges in managing customer orders efficiently, leading to long wait times, potential errors, and increased operational costs. Traditional point-of-sale systems often require significant staff training and can be cumbersome to use, further impacting service speed and customer satisfaction.
Solution
Eatster offers a suite of contactless ordering solutions designed to streamline restaurant operations and enhance the customer experience. The platform digitizes the ordering process through mobile apps, QR codes, and self-service kiosks, allowing customers to place orders and make payments directly. By automating order management and providing real-time data analytics, Eatster helps restaurants optimize staffing, reduce errors, and increase order sizes. The system integrates seamlessly with existing kitchen display systems and cash registers, providing a comprehensive solution for managing orders from start to finish.
Target Audience
Eatster primarily targets restaurants, fast-food chains, shopping malls, stadiums, and event venues seeking to improve operational efficiency and customer satisfaction through digitized ordering processes.
Features
- Mobile ordering app with loyalty program integration
- QR code ordering system for table service
- Self-service kiosks for high-volume environments
- Integrated kitchen display system (KDS) for efficient order management
- Cash register interface designed for ease of use
- Data analytics dashboard providing insights into customer behavior and staff productivity
- Contactless payment processing
- Customizable menu and branding options