Eanis offers an AI‑powered knowledge bot that indexes a company’s own playbooks, SOPs, training videos and other internal documents, allowing employees to ask natural‑language questions and receive answers sourced directly from those materials with confidence scores and source links. Low‑confidence queries are automatically routed to a designated human, while analytics highlight repeat questions, knowledge gaps, and time saved, helping organizations streamline onboarding and preserve institutional knowledge.
Funding
Funding not disclosed
Founders
Product
Problem
Companies lose productivity because onboarding and routine process questions rely on scattered, outdated documentation and on-the‑spot explanations from senior staff, leading to repeated “quick questions” that consume significant time and risk losing critical knowledge when employees leave.
Solution
Eanis provides an AI‑powered knowledge bot that is trained exclusively on a company’s own playbooks, SOPs, training videos and other internal documents. Users ask natural‑language questions and receive answers sourced directly from those documents, with confidence scores and links to the original material. When the system’s confidence is low, the query is routed to a designated human for clarification, preventing silent hallucinations. The platform also offers analytics on question frequency, coverage gaps, and token usage, enabling organizations to measure onboarding efficiency and continuously improve their knowledge base. All data is encrypted and remains under the customer’s control, with monitoring and policy enforcement to ensure secure AI usage.
Target Audience
Primary customers are mid‑size enterprises and SMEs that need to streamline onboarding, reduce repetitive support queries, and preserve institutional knowledge across teams.
Features
- Upload of any document format (PDF, Word, video, etc.) without reformatting; the system indexes content for instant retrieval
- Natural‑language query interface that returns answers with source citations and confidence levels
- Human‑in‑the‑loop routing for low‑confidence responses to maintain answer accuracy
- Analytics dashboard showing repeat questions, knowledge gaps, response times, and token consumption
- Built‑in data protection: encryption of sensitive information, flagging of confidential content, and audit logs of AI interactions
- No required integrations; the solution operates as a standalone service from day one