DWEL.digital
DWEL provides an AI‑driven care‑orchestration platform that helps employers support employees who are caregivers. The service combines friendly voice‑call check‑ins, on‑demand transportation scheduling, grocery ordering, and a shared calendar to coordinate calls, rides, deliveries, and appointments, all without human call‑center staff. By automating these tasks, DWEL aims to reduce unplanned absences and presenteeism while improving employee loyalty and productivity.
- Artificial Intelligence
- AI Agents
- Data & Analytics
- Enterprise Software
- HR Technology
Funding
Founders
Product
Problem
Employees who provide care for aging relatives often spend hours each week coordinating transportation, shopping, and health‑related tasks, leading to unplanned absences, reduced on‑the‑job productivity, and increased risk of early workforce exit. Employers bear the financial impact of these caregiving‑related productivity losses, which can amount to billions of dollars annually.
Solution
DWEL delivers a voice‑first, AI‑driven care orchestration platform that automates routine caregiving activities such as daily check‑ins, ride scheduling, grocery ordering, and calendar coordination through a simple phone interface. The system operates without dedicated apps, hardware, or call‑center staff, allowing seniors to interact using familiar phone calls while the AI handles task execution and data capture. Employers can offer the platform as a sponsored benefit, integrating it into existing wellness programs and receiving usage analytics that link caregiving support to reductions in absenteeism and presenteeism. By removing logistical friction, employees can remain focused during work hours, improving work‑life balance and decreasing turnover risk. The solution is priced at approximately $20 per user per month, enabling scalable deployment across large workforces.
Target Audience
Primary customers are HR and benefits leaders at mid‑size to large enterprises seeking to support employee caregivers, as well as benefits brokers who bundle caregiving assistance into corporate wellness packages.
Features
- Voice‑first AI agent that conducts friendly daily check‑ins via phone, requiring no smartphone or app installation
- Automated scheduling of rides to medical appointments and other events, coordinated through integrated transportation partners
- One‑click grocery and essential‑goods ordering, fulfilled by partnered retailers and delivered to the care recipient
- Shared, real‑time calendar that consolidates calls, rides, deliveries, and appointments for caregivers and their families
- Enterprise‑ready rollout with minimal onboarding overhead for HR and benefits teams
- Dashboard providing employers with aggregate engagement metrics and impact indicators (absenteeism, productivity)
- Secure, privacy‑by‑design data handling that excludes health information and uses TLS encryption for all communications