David Mezuman
CEO
Duve
Provides a cloud-based guest management platform for hotels, hostels, and vacation rentals, enabling online check-in, mobile key access, and a white-label guest app without requiring downloads. Streamlines operations by automating guest communication, offering personalized upsells, and delivering data-driven insights to improve efficiency and increase revenue per booking.
- Artificial Intelligence
- Data & Analytics
- Enterprise Software
- Hospitality & Travel Technology
- Software Only
Updated 7 months ago
Funding
Raised to date
$13.5MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Funding rounds are not available yet.
Founders
Product
Problem
Hotels, hostels, and vacation rentals often struggle with inefficient guest management processes, leading to long check-in lines, communication silos, and missed opportunities for personalized service and revenue generation. Traditional methods lack automation, resulting in increased staff workload and reduced guest satisfaction.
Solution
Duve provides a cloud-based guest experience platform that streamlines operations and enhances guest satisfaction for hotels, hostels, and vacation rentals. The platform automates online check-in, provides mobile key access, and offers a white-label guest app without requiring downloads. By centralizing guest communication and offering personalized upsells, Duve enables properties to improve efficiency, increase revenue per booking, and deliver a modern, convenient experience. The platform also leverages data-driven insights to help properties better understand their guests and optimize their offerings.
Target Audience
Duve targets hotels, hostels, and vacation rentals seeking to improve guest satisfaction, streamline operations, and increase revenue through a comprehensive guest experience platform.
Features
- Online check-in and check-out to reduce wait times and streamline the arrival/departure process
- White-label guest app (no download required) for easy access to property information, services, and communication
- Mobile key integration for secure and convenient room access
- AI-powered communication hub to manage guest interactions across multiple channels (email, SMS, WhatsApp, etc.)
- Automated, personalized upsells based on guest preferences and booking data
- Guest segmentation and analytics to understand guest behavior and improve service offerings
- Digital room directory and digital menus with mobile ordering
- Integration with major PMS, OTA, PSP, and digital key providers