Duty Refunds offers a streamlined service for reclaiming customs duties on returned international purchases by managing the entire claims process with HMRC on behalf of customers. This service alleviates the complexity and time-consuming nature of filing for refunds, ensuring users receive their money back efficiently, typically within four weeks.
Funding
Funding not disclosed
Founders
Product
Problem
UK shoppers who return goods purchased from abroad face a complex and time-consuming process to reclaim customs duties from HMRC. Navigating the required paperwork and procedures can be daunting, often deterring individuals from pursuing their rightful refunds.
Solution
Duty Refunds simplifies the process of reclaiming customs duties on returned international purchases by managing the entire claim with HMRC on behalf of its customers. The service streamlines the refund application, from initial inquiry to refund delivery, by providing a dedicated claim handler. Duty Refunds removes the burden of complex paperwork, allowing users to efficiently recover their money, typically within four weeks.
Target Audience
The primary target audience is UK-based consumers who have returned goods purchased from international retailers and are eligible to reclaim customs duties paid to HMRC.
Features
- Handles the entire customs duty reclaim process with HMRC.
- Provides a dedicated claim handler to guide users through each step.
- Simplifies paperwork and eliminates the need for direct interaction with HMRC.
- Offers a refund tracker to monitor the claim's progress.
- Charges a flat 15% service fee only upon successful refund.