Duffl provides a cloud‑based platform that links online retailers and e‑commerce merchants with a network of local couriers for same‑day and next‑day delivery. Through API and plugin integrations, the service automates dispatch, optimizes routes with real‑time traffic data, and offers live GPS tracking and proof‑of‑delivery via a mobile app, all on a pay‑as‑you‑go pricing model.
Funding
$12M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
1OFounders
Product
Problem
Businesses need a reliable way to deliver goods quickly and cost-effectively, but traditional logistics networks often involve complex coordination, high shipping fees, and limited visibility into order status.
Solution
Duffl offers a cloud‑based platform that connects retailers and e‑commerce merchants with a network of local couriers to provide same‑day and next‑day delivery. The service integrates directly with merchants’ order management systems via APIs, automating dispatch, route optimization, and real‑time tracking. Couriers receive delivery assignments through a mobile app that optimizes routes using GPS and traffic data, reducing travel time and fuel costs. Merchants and end‑customers can monitor delivery progress through a web dashboard or embedded tracking widget, improving transparency and satisfaction. Duffl’s pricing model is usage‑based, allowing businesses to scale delivery capacity up or down without long‑term contracts.
Target Audience
Primary customers are online retailers, grocery stores, and specialty merchants that require fast, local delivery to end‑consumers in urban and suburban markets.
Features
- API and plugin integrations for major e‑commerce platforms (Shopify, WooCommerce, Magento)
- Real‑time GPS tracking and automated notifications for customers
- Dynamic route optimization leveraging local courier availability and traffic conditions
- Mobile app for couriers with built‑in proof‑of‑delivery capture (photo, signature)
- Dashboard analytics on delivery performance, cost, and service level metrics
- Pay‑as‑you‑go pricing with no minimum volume commitments