Provides non-emergency medical transportation (NEMT) dispatching software that centralizes scheduling, booking, billing, and fleet management on a single platform. It streamlines operations for NEMT providers by automating trip assignments, optimizing vehicle utilization, and ensuring compliance with payer requirements, reducing administrative burdens and increasing revenue efficiency.
Funding
$120K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AVFounders
Product
Problem
Non-emergency medical transportation (NEMT) providers face challenges in managing complex scheduling, dispatching, billing, and fleet operations, often relying on disparate systems or manual processes. Inefficient workflows can lead to scheduling errors, delays, increased operational costs, and difficulties in complying with payer requirements.
Solution
Duet provides a comprehensive NEMT dispatching software platform that centralizes and automates key operational workflows. The platform streamlines scheduling, booking, and dispatching by offering features such as real-time tracking, automated trip assignment, and intuitive calendar views. It also simplifies billing processes with customizable rate management, automated report generation, and direct claim submission capabilities. Furthermore, Duet offers integrated driver and fleet management tools, including driver scheduling, vehicle maintenance tracking, and payroll processing, all within a single, user-friendly interface.
Target Audience
Duet primarily targets NEMT providers of all sizes, ranging from startups to established enterprises, as well as healthcare facilities and brokers involved in coordinating non-emergency medical transportation.
Features
- Real-time tracking and visualization of vehicles and drivers
- Automated trip assignment and optimization based on vehicle availability and location
- Integrated billing tools with customizable rates and automated report generation
- Driver management features including scheduling, payroll processing, and performance tracking
- Fleet management tools for vehicle maintenance scheduling and record keeping
- Client CRM functionality for managing rider profiles and facility relationships
- Mobile app for drivers with easy-to-read trip information and navigation
- Broker integration for automatic trip push via APIs