Patients transitioning from hospital to home often experience gaps in follow‑up care, leading to medication non‑adherence, missed symptom monitoring, and preventable readmissions. Traditional care coordination relies on intermittent human outreach, which can be resource‑intensive and fails to provide continuous, personalized support.

DTxPlus offers Carrie, an AI‑driven health companion that provides 24/7/365 natural‑language phone interactions tailored to each patient. Carrie engages patients with education and conversation, detects emerging symptoms or adherence issues, and automatically alerts care teams before problems worsen. The platform integrates with existing electronic health record systems without requiring a specific vendor, enabling seamless workflow incorporation. It supports short‑term, high‑touch post‑discharge programs as well as longitudinal, year‑long risk‑reduction pathways, helping health organizations reduce readmissions, lower total cost of care, and improve quality metrics.

Conversational AI phone interface that delivers personalized health education and support in real time

Continuous monitoring for symptom development, medication non‑adherence, and patient inquiries

Automated alerts and notifications to care teams for early intervention

EHR‑agnostic integration that fits into established clinical workflows and risk‑stratification processes

Modular engagement models: short‑term (up to 3 months) post‑discharge stabilization and long‑term (up to 12 months) health improvement programs

Scalable cloud‑based architecture that frees clinicians to focus on higher‑value, top‑of‑license tasks

Primary customers are hospitals, health systems, and post‑acute care providers seeking to enhance discharge transitions and ongoing chronic‑care management for their patient populations.