Dry runZ
DryRunZ provides AI role-play simulations that let frontline teams practice real-world customer conversations through voice or text in multiple languages. Reps interact with AI actors that push back and change their minds, receiving scored results and coaching that points to exact moments in the conversation. The platform requires no data handover or integration, with teams practicing within days.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- HR Technology
- Software Only
Funding
Founders
Product
Problem
Frontline teams often lack safe, repeatable ways to practice handling difficult customer conversations, leading to inconsistent communication quality and underdeveloped soft skills. Traditional training methods are either passive, like watching videos, or require significant time and resources for live role-plays, making frequent practice impractical.
Solution
DryRunZ offers an AI-powered role-play platform where reps rehearse real-world scenarios with a live AI customer via voice or text, in their language. The AI actor pushes back, gets confused, and changes its mind, mimicking real customer behavior. Each session ends with a clear result: goals met, skills scored, and coaching that points to exact moments in the conversation. The platform supports the entire employee lifecycle, from hiring interviews to ongoing monthly practice, and requires no data handover or integration project to get started.
Target Audience
Primary customers are managers and learning & development teams at companies with frontline teams, such as sales, support, and service representatives, who need a scalable way to improve conversation skills across the employee lifecycle.
Features
- Live AI actors with selectable temperaments (skeptical, warm, furious, evasive) and voice options, or custom-written personas
- Multilingual support including English, Arabic, Greek, Portuguese, Italian, German, and Spanish, with voice actors maintaining accent and register
- Automated scoring on communication quality (empathy, clarity, call leadership) and efficiency, with coaching attached to specific conversation moments
- Gamified progression with diamonds and leaderboards to encourage friendly competition and visible improvement
- Trend reports showing performance improvement over time without requiring transcript reviews
- Optional Loop engine that scores shared real transcripts and converts them into personal practice plans