DRING AI
dring.ai provides an Agentic AI Call Center platform that deploys human-sounding voice and chat agents for healthcare, hospitality, finance, and sales. These AI employees operate 24/7, speak 32+ languages, and handle tasks like appointment scheduling, customer support, and order tracking. The platform integrates with channels like WhatsApp Business API and telephone networks, with agents built on multiple large language models and speech synthesis providers.
- Artificial Intelligence
- AI Agents
- Data & Analytics
- Software Only
Funding
Founders
Product
Problem
Businesses struggle to provide consistent, round-the-clock customer service across multiple channels while managing high call volumes and multilingual customer bases. Traditional interactive voice response systems and scripted chatbots often frustrate callers with unnatural interactions, and hiring enough human agents to cover all shifts and languages is costly and difficult to scale.
Solution
dring.ai provides an Agentic AI Call Center platform that deploys human-sounding AI voice and chat agents for customer service, sales, and administrative workflows. These AI employees are trained for specific sectors—including healthcare, hospitality, finance, e-commerce, and B2B outreach—and can handle tasks such as appointment booking, order tracking, returns management, and product inquiries. The agents operate 24/7 across voice calls, WhatsApp Business API, and other messaging channels, and can converse naturally in 32+ languages. The platform uses a combination of large language models, speech-to-text, and text-to-speech services to deliver realistic, context-aware interactions, with call recordings, transcriptions, and sentiment analytics provided to clients for quality assurance and performance monitoring.
Target Audience
Primary customers are businesses in healthcare, hospitality, finance, e-commerce, and sales sectors that need scalable, multilingual customer service and outreach solutions, including hospitals, hotels, retail companies, and B2B organizations.
Features
- Multilingual AI agents supporting 32+ languages for global customer interactions
- Omnichannel deployment across voice calls, WhatsApp Business Platform, and other messaging channels
- Sector-specific agent training for healthcare, hospitality, finance, e-commerce, and B2B outreach workflows
- Real-time speech-to-text and text-to-speech processing using providers like Deepgram, ElevenLabs, and Google Cloud services
- Post-call analytics including call summaries, sentiment scores, and resolution status delivered through client dashboards
- Integration with CRM systems and support for appointment scheduling, order tracking, and campaign follow-ups
- GDPR-compliant data handling with encryption at rest and in transit across cloud infrastructure