Drillbit provides an AI-powered automation layer that integrates with existing CRMs to manage lead conversion for trades businesses. This solution handles all communication from initial contact to job scheduling, significantly increasing booking rates and profit margins without requiring new software adoption. The platform scales operations for single locations or franchise networks by maximizing existing opportunities and reducing customer acquisition costs.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Home service businesses often struggle with administrative tasks such as answering calls, qualifying leads, generating quotes, and managing payments, which takes time away from billable work. Missed calls can result in lost leads and revenue, while creating detailed quotes manually is time-consuming and inefficient.
Solution
Drillbit is an AI-powered CRM platform designed to automate administrative workflows for home service businesses. The platform uses AI agents to qualify leads from missed calls and automatically adds them to the CRM with job request summaries. Drillbit's quoting engine converts short job descriptions into detailed, itemized quotes with pricing and descriptions, which can be edited before sending to clients. The system also identifies opportunities with existing clients and, with user approval, can reach out to book new jobs. Integrated payment processing automates payment requests and follow-ups, streamlining the billing cycle.
Target Audience
Drillbit targets home service businesses, such as contractors, plumbers, electricians, and HVAC technicians, who want to automate administrative tasks and improve efficiency.
Features
- AI-powered lead qualification from missed calls, with automatic summarization and CRM integration
- Automated quote generation from brief job descriptions, including line items, pricing, and descriptions
- Opportunity identification with existing clients and automated outreach for new bookings
- Integrated payment processing with automated payment requests and follow-ups
- Lead management tools to capture and summarize requests from calls and intake forms
- Job management features for scheduling, note-taking, and quote sending
- Client relationship management (CRM) linked to project management tools
- Custom AI assistant accessible by phone for business insights and task automation