DrDoctor provides a hybrid healthcare platform called HybridOS that enables NHS organisations to coordinate digital and in‑person care, improving patient engagement and clinic efficiency. The solution automates demand validation, triages patients at scale, and uses SMS reminders and predictive insights to reduce DNA rates and keep appointment slots filled. By streamlining communication and capacity management, DrDoctor helps health systems lower waiting lists while maintaining care quality.
Funding
$12M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
1OYEFounders
Product
Problem
National Health Service (NHS) outpatient services face growing waiting lists, high rates of missed appointments (DNAs), and fragmented patient communication, which strain capacity and reduce care quality.
Solution
DrDoctor’s HybridOS platform enables a hybrid model of care that blends digital automation with human clinical oversight. The system automates demand validation and triages patients at scale, routing them to the appropriate care pathway. Predictive analytics and SMS reminders reduce no‑shows, keeping clinics full and improving capacity utilization. Integrated patient engagement tools deliver consistent, personalized communication across the entire patient journey, from referral through recovery, while maintaining full clinical oversight and data governance.
Target Audience
Primary users are NHS trusts, integrated care boards, and hospital outpatient departments seeking to reduce waiting lists, improve appointment attendance, and enhance patient communication.
Features
- Automated demand validation and large‑scale triage to prioritize and route referrals efficiently.
- Predictive DNAs modeling with proactive SMS reminders to intervene before appointments are missed.
- Patient Engagement Platform for two‑way messaging, self‑service scheduling, and real‑time updates.
- Care Hub tools that support patient self‑management and active participation in their care plans.
- Hybrid Pathways that connect digital workflows with clinicians, ensuring human oversight at key decision points.
- Smart Centre capacity engine that forecasts clinic load, optimises slot allocation, and fills gaps automatically.
- Seamless integration with over 20 NHS hospital IT systems for rapid deployment.