Upstream runs Journey, a national travel physical therapy program that places licensed PTs in partner clinics across the United States, offering flexible assignments and support for therapists who want to work in varied locations. The program partners with clinics such as Drayer Physical Therapy, enabling therapists to deliver care in settings ranging from sports facilities to community health centers while maintaining a consistent professional network.
Funding
Funding not disclosed
Founders
Product
Problem
Physical therapy clinics often face sudden staffing shortages, and licensed therapists must navigate time‑consuming credentialing, scheduling, and reimbursement processes to take short‑term assignments. This friction limits clinics’ ability to maintain continuity of care and restricts therapists from gaining varied clinical experience across different locations.
Solution
Journey by Upstream operates a national travel physical therapy platform that matches licensed PTs with short‑term assignments at clinics throughout the United States. The platform automates credentialing, scheduling, and reimbursement, reducing administrative overhead for both therapists and clinics. Therapists receive a centralized portal that presents available assignments, handles contract paperwork, and tracks pay, enabling them to focus on patient care. Clinics gain rapid access to qualified providers, filling gaps quickly and maintaining service continuity. By facilitating diverse placement opportunities, Journey supports professional development while ensuring consistent, high‑quality care for patients.
Target Audience
Primary customers are licensed physical therapists seeking short‑term, travel assignments, and outpatient clinics across the U.S. that need flexible, qualified staffing to cover temporary gaps.
Features
- Automated credentialing workflow that verifies licenses, certifications, and insurance in real time
- Integrated scheduling tool that matches therapist availability with clinic staffing needs
- Centralized reimbursement system that streamlines billing, payroll, and expense reporting
- Nationwide network of participating clinics, offering a variety of practice settings and specialties
- Dedicated support team that assists with onboarding, compliance, and assignment logistics
- Mobile‑friendly portal for therapists to view assignments, submit documentation, and track earnings on the go