Dots provides a no‑code automation and analytics platform for Discord and Slack communities. Community managers can build custom onboarding, support flows and other repetitive tasks without programming, while accessing member engagement metrics and CRM‑style data that can be exported or integrated with tools like Zapier. The service is sold on a subscription basis with tiered pricing for hobbyist, professional, and enterprise‑scale communities.
Funding
$125K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Community managers on platforms like Slack and Discord often struggle with repetitive tasks, difficulty in creating personalized onboarding experiences, and a lack of actionable insights into member engagement. This can lead to decreased member retention and inefficient community management workflows.
Solution
Dots is a no-code automation platform designed to streamline community management on Slack and Discord. It enables community managers to build custom onboarding flows, automate repetitive tasks, and gain detailed analytics on member engagement. The platform's no-code flow builder allows users to create interactive experiences without programming knowledge, similar to Zapier but tailored for community interactions. By automating tasks such as welcoming new members, providing support flows, and sending custom surveys, Dots saves community leaders time and enhances member experiences.
Target Audience
Dots is primarily targeted towards community managers and leaders on Slack and Discord who seek to automate tasks, improve member engagement, and gain actionable insights into their community's dynamics.
Features
- No-code bot builder with a trigger-and-action system for creating custom automation flows
- Ability to define various actions such as sending messages, surveys, and assigning roles based on user interactions
- Detailed member analytics to identify key community members and those at risk of churning
- Segmentation of members directly from Discord and Slack
- Customizable onboarding flows to guide new members and point them to relevant resources
- Automated tracking of unanswered messages to ensure timely support
- Integration with Zapier and other tools for data feeding and workflow automation