Doseform provides a patient engagement platform that utilizes HIPAA-compliant two-way texting and mobile payment solutions to streamline communication between pharmacies and patients. This technology reduces administrative burdens and enhances workflow efficiency by automating routine inquiries and payment processes, allowing pharmacy teams to focus on patient care.
Funding
Funding not disclosed
Founders
Product
Problem
Pharmacies often struggle with inefficient patient communication, relying on phone calls and generic messages that interrupt workflow and require manual handling of routine inquiries. Reactive issue resolution and time-consuming compliance procedures further burden pharmacy staff, hindering their ability to focus on patient care.
Solution
Doseform offers a HIPAA-compliant patient engagement platform that automates communication and streamlines workflows through two-way texting and mobile payment solutions. The platform enables pharmacies to send order completion messages with mobile payment options, answer frequently asked questions via text, and proactively collect necessary patient information. By automating routine tasks and providing a seamless communication channel, Doseform reduces administrative burdens, improves patient experience, and allows pharmacy teams to operate more efficiently.
Target Audience
Doseform primarily targets pharmacies seeking to improve patient engagement, streamline communication, and reduce administrative overhead.
Features
- HIPAA-compliant two-way texting for secure patient communication
- Mobile payment integration for convenient and contactless transactions
- Automated responses to frequently asked questions via text messaging
- Digital patient questionnaires for refills, satisfaction surveys, and compliance audits
- Order completion messages with details and payment options sent directly to patients' phones
- Integration with existing pharmacy systems for seamless data exchange