DoNexus provides an AI-powered platform and CRM specifically for property management companies, combining agentic automation with centralized task management and multi-channel communication. The platform connects to email, phone, and WhatsApp, while its AI is trained on relevant property documents to answer tenant and owner inquiries and prepare workflows proactively. Over 50,000 units are already managed using the system.
Funding
Funding not disclosed
Founders
Product
Problem
Property management companies are often overwhelmed by reactive, time-consuming tenant and owner communications across multiple channels like email, phone, and WhatsApp. Manual document review and task coordination slow down operations, increase costs, and prevent managers from focusing on proactive property management instead of administrative firefighting.
Solution
DoNexus is a cloud-based, AI-centric platform and CRM built specifically for property managers. The system connects to all communication channels and uses a self-learning, agentic AI that is trained on the company's relevant documents to independently answer inquiries and prepare workflows. It centralizes task management undesirable visibility and uses intelligent document analysis to search and process files instantly. This enables property managers to shift from reactive work to proactive management, reducing costs and increasing operational performance across the entire tenant and owner communication lifecycle.
Target Audience
Primary customers are property management companies (Hausverwaltungen) in Germany that handle tenant and owner communication and seek to digitize and automate their operational workflows.
Features
- Agentic AI automation that adapts to the company's specific processes and continuously learns
- Centralized task management with AI-supported prioritization and processing of all operations
- Intelligent document analysis allowing the AI to search and analyze uploaded files directly
- Digital customer portal providing a permanent, remote interface for clients and partners
- Unified communication hub bundling email, phone, and WhatsApp into a single platform