DoNexus provides an AI-based platform offering digital agents to support property management workflows. The system integrates with existing infrastructure to enrich data from documents and databases, enabling targeted information retrieval. It automates processes through pre-built and custom AI agents while ensuring human oversight and GDPR compliance for all decisions.
Funding
Funding not disclosed
Founders
Product
Problem
Property management firms often juggle multiple legacy systems, manual document handling, and fragmented communication channels, leading to inefficient workflows and high administrative overhead. Extracting data from unstructured contracts and emails is time‑consuming and error‑prone, while ensuring data privacy and regulatory compliance adds further complexity. These challenges limit the ability of managers to focus on tenant satisfaction and strategic asset growth.
Solution
DoNexus offers an AI‑driven platform that acts as a suite of digital employees for real‑estate and housing administrators. By connecting to existing ERP, CRM, and portal systems, the platform centralizes all interactions—email, portal messages, and phone logs—under a single, AI‑enhanced interface. Its document AI automatically parses PDFs and other unstructured files, converting lease agreements, service contracts, and invoices into searchable, structured records. Over 40 pre‑built AI agents automate routine tasks such as rent reminders, maintenance ticket routing, and compliance checks, while users can create custom agents in plain language without programming. All AI decisions are logged and require human approval before execution, ensuring full control and auditability. The solution is built to meet EU GDPR standards, with end‑to‑end encryption and regular security audits, allowing property managers to operate securely and at scale.
Target Audience
DoNexus is designed for residential and commercial property management companies, housing associations, and real‑estate asset managers seeking to automate administrative processes and improve data governance.
Features
- Integrated omnichannel communication hub that consolidates email, portal, and phone interactions with AI‑assisted response suggestions.
- Document AI engine that extracts key fields from PDFs (e.g., lease terms, service dates) and stores them in a searchable, relational database.
- Library of 40+ ready‑to‑use AI agents for tasks such as rent collection reminders, maintenance request triage, and regulatory reporting.
- No‑code custom agent builder: define new workflows using natural‑language prompts, automatically generating the underlying automation logic.
- Human‑in‑the‑loop approval workflow with transparent decision logs and versioned audit trails.
- GDPR‑compliant data handling: EU‑only processing, end‑to‑end encryption, immutable decision records, and regular security audits.
- Seamless API connectors for existing property‑management software, accounting systems, and tenant portals, enabling bi‑directional data sync.
- Role‑based access controls and multi‑factor authentication to safeguard sensitive tenant and contract information.