Dolly runs an on‑demand marketplace that connects consumers and retailers with vetted local helpers who provide truck, muscle, and delivery services. The platform offers real‑time matching, GPS tracking, automated payment and insurance, and a partner API/dashboard that lets e‑commerce businesses trigger and monitor same‑day or scheduled last‑mile shipments.
Funding
Funding not disclosed
Founders
Product
Problem
Consumers and small retailers often struggle to find reliable, local assistance for moving large items or delivering purchases, especially on short notice. Coordinating schedules, vetting helpers, and managing payments adds friction to what should be a simple logistics task.
Solution
Dolly operates an on-demand marketplace that instantly matches users with vetted local helpers who provide truck, muscle, and delivery services. Customers can book through a web or mobile interface for immediate or scheduled jobs, selecting from options such as apartment moves, store deliveries, or bulk hauling. The platform handles real-time driver assignment, GPS tracking, and automated payment processing, reducing the coordination burden on both individuals and retailers. For business partners, Dolly offers API and dashboard tools that integrate last‑mile delivery into existing e‑commerce workflows, enabling same‑day or scheduled fulfillment at scale. All transactions are covered by insurance and backed by a rating system that maintains service quality across the nationwide network.
Target Audience
The primary users are residential customers needing moving or delivery assistance and retailers seeking reliable last‑mile fulfillment; helpers looking for gig‑based earning opportunities also form a key segment.
Features
- Mobile and web booking flow with instant price quotes and flexible time slots (same‑day or future)
- Real-time matching algorithm that pairs requests with nearby, background‑checked helpers equipped with trucks or muscle
- GPS‑enabled tracking and in‑app communication for both customers and helpers
- Integrated payment gateway with automatic invoicing, tip handling, and insurance coverage for each job
- Partner API and dashboard for retailers to trigger deliveries, monitor order status, and manage bulk shipments
- Rating and review system that surfaces top‑performing helpers and enforces quality standards
- Nationwide coverage across major U.S. cities, with localized pricing based on distance and load size